Vineet Nayar is Vice Chairman and Chief Executive Officer of HCL Technologies Ltd. (HCLT), an India-based global information technology services company, and author of the book Employees First, Customers Second: Turning Conventional Management Upside Down (Harvard Business Press, June 2010).
Vineet joined HCL in 1985 after earning his MBA from one of the leading business management schools in Asia. In 1993, he created the start-up company, Comnet, where he developed and implemented many of the ideas which are core to the Employees First, Customer Second (EFCS) philosophy.
In 2005, he became President of HCL Technologies, where, over the next five years, he led a remarkable turnaround. In 2007, Vineet was designated as the company's CEO and subsequently it’s Vice Chairman in November 2010. Today, HCLT is recognized globally for its impressive business performance and innovative management practices.
Under his leadership, HCLT has been named Best Employer in India by Hewitt Associates, and BusinessWeek listed HCLT as one of the five most influential up-and-coming companies in the world. Fortune magazine has characterized HCL as having “the world’s most modern management," and IDC recognized it as having “the most cohesive and articulate vision" in the IT services sector.
Vineet has won many global citations for developing the EFCS model including the first ever ‘Leader in Digital Age Award’ by CeBIT, the world’s largest trade fair showcasing ICT and ‘HRD Excellence - Pathfinder CEO Award 2010’ by the National HRD Network.
Vineet is an active member of G100, a group of CEOs of some of the world's most significant companies. He is also one of the founding members of the Asia Gender Parity Group and an active member of the Global Gender Parity Group at the World Economic Forum (WEF). Vineet is also a Governor for the ICT Industry at WEF and a Steering board member of the WEF Global Education Initiative, WEF ICT and Sustainability initiatives and of the Young Global Leaders. Vineet hosts two blogs, one at Harvard Business Review, http://discussionleader.harvardbusiness.org/nayar, and another at http://www.vineetnayar.com
Leadership in tough times - Vineet Nayar's Q&A in Business World